About Us

Bill (me), a mad rugby fan & referee

Traditionally trained in Torquay in the late 70's, I went on to become a manager at age 21.

From there I worked for Bass leisure running multi facet complexs in Leicester & Torquay

Followed by 5 years as a manager of the Berni Empires flagships in Weston & Windsor

Then Harvester & Travelodge beckoned for 5 years as a Manager & Area Manager

A move as an area manager to Old English Inns & Greene King kept me busy for another 9 years.

A brief spell at Banks followed.

My personal aim was to always recruit, motivate & develop all my managers & staff.

So the change to running my own training company was a great natural next step!!

I have 2 adult daughters and of course a cheeky 12 year old!!

About Us

Both of our coaches are experienced in the Hospitality business and in a management capacity, they spent their career developing people and now are here to develop you!!!

They are approved by the BIIAB.

Jackie Mercer

After 20 years as a hotel & training manager for various companies Old English Inns, Marstons, Greene King -fighting the system of always putting training low on their agenda, I joined Bill in setting up Live & learn.

Despite limited resources I had just won HCTC trainer of the year award, this was a natural progression for my passion.

Our 2 big girls although based in Reading pop home on a regular basis for some home cooking and some much missed teasing time with our little girl, 12 year old Annie.

Whilst I have to endure Bill getting violent with the telly every time rugby is on, he in turn had to learn all about the subtleties of Cricket !!

4a Swinburne Place, Royal Wootton Bassett, Wiltshire SN4 8LE Telephone: 07890 519603 & 07866 733217