Personal License - Aug 09

Personal email sent to Live and Learn:

"Hi Bill, just to say thank you for the other day getting me through the personal license exam. I can fully recommend you to anyone who wants to do this course, I can only speak for myself on saying how much at ease you made me feel & it was a pleasure to be there. Also thanks to Jackie for her reassurance over the phone. Once again thanks a lot."

Rich Bradley

NCPLH March/April 09

"Bill is a very good tutor and I would like to do more courses with him again. Thanks for all your help today!" (Rebecca)

"I have learnt a lot more about our business than I probably realised I needed to know, feel quite overwhelmed by putting it all into place, but sure it will all come together." (Jo)

"The course was very informative and relevant. The trainer made everyone feel at ease and the atmosphere was conjusive to questions and discussion. The day was enjoyable and I would be happy to recommend anybody to take this course." (Sian)

"The course was easy to understand and well spread with breaks. Above all the tutor was engaging and kept us awake and listening all day." (Anon)

"Good course, good tutor, hopefully good result!" (Anon)

"Communication at all academic levels, enthusiastic, learning with humour. Points candidates in the right direction for assistance." (Jim)

"Issues explained well, relaxed and friendly atmosphere." (Anon)

"Pretty much perfect, a little cold though." (Fred)

"I would certainly recommend this course to my colleagues and feel I have certainly learnt a lot on the day." (Kate)

"Very well delivered course, good pace and explanation, and no time restrictions on answering and asking any questions. Thank you!" (David)

"Very interesting course, worth doing especially when in shop retail or pub. Bill was a very nice tutor, good to have a laugh and chat with." (J. Manku)

"Awful jokes! Well structured and enjoyable day." (Josh)

"One of the easiest courses I have ever attended! Very friendly atmosphere and easy to follow!" (Dale)

"Enjoyable day. Wasn't as scary as I thought." (Lor)

"Good pace, good technique, hopefully good result - made me realise where we're falling down, well not up to scratch anyway." (Trish)

"Bill made me feel comfy and explained things well. I didn't at all feel nervous when needing to ask a question. If only my teachers at school were like him I might have enjoyed school. :-)" (Kate)

"Very well presented, explained and taught in an approachable manner." (Julie)

"I feel the tutor did excellent in making it a good fun way to absorb the information throughout the day." (Donna)

"The course was presented very well. Bill explained things/topics very well. Easy to understand with lots of good and relevant examples. Great day. Thanks! Will help me a long way in my career in hospitality." (Alex)

"Very smooth operation - enjoyed the day so far." (Catherine)

"Very informative course, tutor made it interesting and exciting." (Shoba)

"Excellent tutor, highly recommended." (Brian)

"Bill was very good in running this course. His style and character make it a pleasant day out rather than what you expect from a training course day." (Anon)

"Info was very useful, instructor was very good and funny." (Anon)