Personal License
Door Supervisor
Food Safety
Health and Safety
Customer Service
Due Diligence
Course Information:
Length: 2 hours in total.
Cost: Bespoke to your business, date and time to suit you and your staff.
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DUE DILIGENCE FOR STAFF MEMBERS
2 Hour course with certificate for all staff.
A SHORT TRAINING & SHARING SESSION
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INTRODUCTIONS ;- QUICK AND EFFECTIVE ICEBREAKER TO GET THEM TALKING (10 MINS)
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WHY ARE WE HERE;-. LICENSING ACT 2003, NEW RESPONSIBILITIES
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COMMUNICATION, HOW GOOD ARE YOU?
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IS ALCOHOL A DRUG?
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LICENSING OBJECTIVES.. WHAT ARE THEY ALL ABOUT?
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WHATS A PREMISES LICENCE?
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POLICE POWERS
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WHAT IS A PERSONAL LICENCE ?
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HOW IS THE SALE OF ALCOHOL AUTHORISED?
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UNDER 18’S
- CAN THEY CONSUME ALCOHOL ?
- CAN THEY ENTER A LICENSED PREMISES?
- POLICY FOR MINORS
- MINORS AT FUNCTIONS
- PURCHASING/ ATTEMPT ALCOHOL
- SERVICE OF ALCOHOL
- WHAT DO YOU DO IF YOU RECOGNISE SOMEONE ?
- WHAT MINORS CANNOT BUY
- ACCEPTABLE PROOF
- COMMON TACTICS
- F.L.A.G
- WHO DO I NOT SERVE?
- DRUGS ;-
- THE FACTS
- THE LAW
- RECOGNISING THE SIGNS
- HOW TO DEAL WITH IT
- WHAT THEY LOOK LIKE
- WHAT TRIGGERS CONFLICT?
- WHAT STOPS CONFLICT?
- MAKING IT EASY FOR YOURSELF
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Courses booked at your venue at a time and date to suit your business and staff.
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Please contact us for more information about this course by clicking here.
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